The Viewer helps local GPs access hospital data for their patients

As of early June 2018, over 370 GPs within the North Brisbane and Moreton Bay region were using the Health Provider Portal to access their patients’ hospital data via The Viewer.

The Health Provider Portal includes patients’ clinical information and results from any Queensland Health hospital including pathology and radiology, operation records, discharge summaries, medication lists, outpatient appointments and referrals and advance care plans, with outpatient letters to come soon.

Speaking at the recent GP Breakfast as part of the Metro North Health Forum, General Practice Liaison Officer and daily user of the Viewer, Dr Meg Cairns said The Health Provider Portal was useful to complement the information provided in a hospital discharge summary.

“For one of my recent patients, I knew I had the electronic discharge summary, but I used the Health Provider Portal to get more information about my patient’s treatment in hospital.

“I was able to check the patient’s chest x-ray, CT pulmonary angiogram report, blood tests, emergency department discharge summary and some instructions on recommended follow up treatment,” she said.

Health Provider Portal tips and tricks from GPLO Dr Meg Cairns

  • Check the box “Always share these personal details within Queensland Government”, this makes it easier and faster for logging in.
  • Consider saving your Qgov Username and Password so you don’t have to remember it each time.
  • The quickest way to get into the patient’s record is by searching by facility and UR Number (URN).
  • For patients who regularly attend hospital, you can keep up to 10 patients in your Patient List for easy reference.

Register now for the Health Provider Portal

If you’ve already registered on the Queensland Health GP Secure Transfer Service (STS) address book, you can register for the Health Provider Portal now.

If you haven’t yet registered on the Queensland Health GP Secure Transfer Service (STS) address book there is a form that can be completed and returned electronically via link above. You will need 100 points of ID and this must match your details on Australian Health Practitioner Regulation Agency (AHPRA).

There is now a new Individual GP STS Form which is available for GPs to register, or update their details with the Secure Transfer Service. The new form is available on the GP resource webpage.

Help and resources

Access training and support resources to help with the Health Provider Portal.

For assistance prior to registration email and for Health Provider Portal technical support
phone 1300 478 439.

Caption: Dr James Collins and Dr Meg Cairns, GPLOs, Metro North Hospital and Health Service and Brisbane North PHN presenting at the GP breakfast briefing, 19 June 2018.