GOAS benefits continue, 12 months on

The results of the Geriatric Assessment Outreach Service (GOAS) pilot project, announced just over a year ago, have left a lasting legacy for the care of older people in Brisbane North.

Jointly funded by Brisbane North PHN and Metro North Hospital and Health Service, the GOAS pilot project began in June 2017 and was trialled over 12 months in 24 Residential Aged Care Facilities (RACFs) across The Prince Charles Hospital catchment.

The GOAS model-of-care comprised of an outreach geriatrician-led, five-day service and training for RACFs on clinical pathways.

An internal evaluation found the trial had improved the quality of care provided to acutely unwell aged care residents and reduced potentially preventable emergency department presentations, at a significant cost saving to the health system.

The trial was so successful, it contributed to an expansion of the Nurse Navigator-led RADAR outreach service to all RACFs in the Brisbane North region. 

The RADAR Service provides one point of contact for RACFs needing medical support for acutely unwell and deteriorating older people in their care. RADAR services include:

  • Emergency department alternatives
  • Facilitating hospital admissions
  • RACF resident post discharge medication review
  • Advice for navigating hospital services.

To contact RADAR, phone 1300 072 327 between 9.00 am - 5.30 pm, seven days a week.

Watch a video about the GOAS trial or for more information contact agedcareprojects@brisbanenorthphn.org.au.

Pictured above: Susan McCann, Senior Manager of Operations | Aged Care Services at Mercy Community Aged Care at the Geriatric Outreach Assessment Service closure in August 2018.