GP Smart Referrals rolling out now

Metro North Hospital and Health Service (Metro North HHS) is preparing to implement GP Smart Referrals, through a phased approach, commencing in March 2020.

GP Smart Referrals allows general practices to send referrals electronically through to the Metro North HHS electronic referrals Workflow Solution (eReferrals).

This will enable faster, streamlined management of referrals and less double handling of referrals across our health service.

The Metro North HHS Service project team is working closely with the PHN, administration and clinical teams involved in referrals management to ensure we understand any impacts on local processes and systems.

Key benefits for GPs include:

  • ability to attach any supporting documents, including pathology tests and imaging reports
  • aligned with state-wide referral guidelines to prompt essential referral information required to triage, decreasing the number of referrals returned for additional clinical information
  • integrated with a service directory to ensure the appropriate speciality closest to the patient’s address is identified.

To ensure your practice is ready to start using Smart Referrals contact your Primary Care Liaison Officer or email