Brisbane MIND Plus eReferral has changed

Brisbane MIND Plus eReferral has changed and will now be known as My Mental Health Services eReferral.

This change comes in response to confusion surrounding the range of referral options, which are not limited to only Brisbane MIND services.

It is anticipated the name change will help GPs offer appropriate referrals for patients across the wide range of Brisbane North PHN commissioned mental health, alcohol and other drugs and suicide prevention services that extend beyond the Brisbane MIND services.

The updated eReferral form will also include new assessment fields, which are in line with the Initial Assessment and Referral (IAR) guidance.

These changes also allow practitioners to nominate their preferred type of care in the eReferral form. These eReferral changes will be effective immediately.

Changes to the eReferral form will be made automatically however, renaming the template in your clinical software will require a manual update on each user’s computer. Your Primary Care Liaison Officer can support you to make this change.

Within the My Mental Health Services eReferral, GPs can refer patients to the following services:

  • brief therapy services (NewAccess, Optimal Health Program, Wise Choices, Sunshine Parenting Program and Problem Management Plus)
  • psychological therapies (Brisbane MIND4KiDS, Brisbane MIND–people at risk of suicide, Brisbane MIND–Culturally and Linguistically Diverse communities, Brisbane MIND– LGBTIQ+, Brisbane MIND–people with a history of trauma or abuse and Brisbane MIND Geographical Isolated Regions (Kilcoy and Bribie Island)
  • severe and complex mental illness (mental health hubs: The Recovery and Discovery Centre, The Living and Learning Centre and Floresco Caboolture).

There are no out of pocket expense for clients to access PHN commissioned mental health, alcohol and other drugs and suicide prevention services. Clients will need to meet an eligibility criteria, however there are no GP caps to refer into these services. GPs can access all of these services for their patients in Best Practice and Medical Director practice software or via HealthPathways for GPs using other medical practice software.

Practices with Best Practice or Medical Director can contact Redbourne on 1800 783 336 to arrange secure installation of the GP Integrator. Once installed, your Primary Care Liaison Officer can install the template and demonstrate the eReferral process.

To find out more contact the My Mental Health Service Navigation Team on 1800 752 235.