Suicide prevention services

Brisbane North PHN funds a number of programs to deliver suicide prevention services in the North Brisbane and Moreton Bay region. 
Services in this section

Suicide prevention services guide - A guide to community-based suicide prevention services in North Brisbane and Moreton Bay

CLICK HERE to view the online version of the guide (version 2.0 March 2018)

The Way Back Support Service - Recovered Futures Queensland and beyondblue

Introduction to the service provider 
Recovered Futures Queensland provides recovery-orientated support that promotes personal growth and encourages people to connect with their inner strengths and community supports.

Introduction to the service 
Recovered Futures Queensland (RFQ) is working with Brisbane North PHN, beyondblue and Redcliffe Hospital to deliver a trial follow-up community-based suicide prevention service in the Redcliffe region. RFQ is working in partnership with beyondblue to implement The Way Back Support Service, a beyondblue initiative providing non clinical follow-up care and support. Clinical support will also be available at this site to meet an identified gap in the Redcliffe community. 

This new trial service integrates, complements and works collaboratively with the Redcliffe Hospital to improve the immediacy of follow-up response for people who have recently attempted suicide or who are experiencing a suicidal crisis. 

Eligibility criteria
This service supports people who are 15 years of age or older and who are referred by the Redcliffe Hospital. People are eligible for this service:
  • who have presented to Redcliffe Hospital following a suicide attempt or for people experiencing a suicidal crisis, and who and have been referred by the Redcliffe-Caboolture Acute Care Team (RCACT) or the Child and Youth Mental Health Service (CYMHS)
  • who have been admitted to Redcliffe Hospital as an inpatient following a suicide attempt or a suicidal crisis and are scheduled to be discharged from Redcliffe Hospital. Referral will be via the Consultant Psychiatrist Liaison Team (CL Team)
  • who live in the Redcliffe or Redcliffe Peninsula region but who have been admitted to Caboolture Hospital as a mental health inpatient following a suicide attempt or a suicidal crisis and are scheduled to be discharged. Referrals can come from both the Caboolture Acute Care Team and the Mental Health Ward.
Referral information
Given this is a trial service, referral pathways into The Way Back will initially be via Redcliffe Hospital (see eligibility criteria) for people who have attempted suicide or who are experiencing a suicidal crisis.
As the trial progresses and depending on demand, the service may extend referrals more broadly across the Redcliffe and Redcliffe Peninsula region, to other service providers where people may present following a suicide attempt.
Service access
The Way Back Support Service is commissioned by Brisbane North PHN and there is no cost to the client. 
It operates seven days a week including after hours and on weekends. Support can be provided for up to three months and is provided by RFQ based at Encircle Redcliffe Neighbourhood Centre, and throughout the Redcliffe region.
Contact information
t 1300 180 608
Please call to be connected to The Way Back referral line.

Psychological and Case Management Services for LGBTIQ+ Individuals - The Centre for Human Potential (CFHP)

Introduction to the service
The aim of this Trial is to provide suicide prevention support to the LGBTIQ+ community and gather evidence of how a systems-based approach to suicide prevention might best be undertaken at a regional level.  The pilot provides psychological and case management services in exchange for gathering de-identified data about its participants. 

Brisbane North PHN is implementing the National Trial activity using the Black Dog Institute’s LifeSpan framework, which is an evidence-based, systems approach to suicide prevention. Evaluation of the National Suicide Prevention Trial is being conducted by the University of Melbourne. 

Introduction to the providers

The Centre for Human Potential (CFHP) is the lead agency and providing clinical governance for treatment related activity. The Centre will employ psychologists to provide one-on-one and group counselling services in spaces provided by the Queensland AIDS Council (QuAC), Open Doors Youth Service, or at the Centre for Human Potential. In addition QuAC and Open Doors will also provide Case Management services. The Centre for Human Potential was founded on the values of acceptance, diversity, and inclusion, and provides psychological support to the community allowing each individual to achieve their maximum potential. CFHP is an advocate for human rights and mental health, was active in supporting marriage equality and has represented LGBTIQ+ mental health issues at various levels of government. 

The Queensland AIDS Council (QuAC) is an independent community organisation funded by government grants, community fundraising, donations and sponsorships. QuAC’s vision is to see a Queensland where all lesbian, gay, bisexual, transgender and intersex people achieve the best possible health and well-being outcomes while participating fully in the life of communities, free from stigma and discrimination.
Open Doors Youth Service is a leading homelessness and support service enriching the lives of young people with diverse genders, sexualities, and bodies. They support high risk and at-risk young people in developmentally and culturally appropriate ways, to provide individual group-based and family support to enhance connections to family, culture, and community. 

Mode of delivery
Psychologists and Case Managers will work with people who are facing a suicide crisis or are bereaved community members. These services will be provided in person or where required by phone or online.  In addition, access to trauma informed psychological support, including cultural healing retreats will be possible for Aboriginal and Torres Strait Islander LGBTIQ+ Brotherboy and Sistergirl participants. 

The trial is available for members of the LGBTIQ+ individuals, including Brotherboy and Sistergirl community members, who reside, study or work, or are active in or a client of an LGBTIQ+ network or organisation based in the Brisbane North PHN area who require suicide prevention services. Those engaging in the program will be required to provide consent to participate in psychological and case management services as well as to have their de-identified data used to help improve suicide prevention activities for LGBTIQ+, including First Nations LGBTIQ+, people. In exchange, there will be no cost for these services. This activity is supported by funding from the Australian Government under the PHN Program.

Referral options
Individuals can self-refer or be referred by their health professional or by one of the following (but not limited to) affiliated organisations: Diverse Voices (QLife), QuAC, Open Doors, Centre for Human Potential, Wendybird, Roses in the Ocean, Indigilez, Gar’ban’djee’lum, True Relationships, or BrookRED.

How to access
Appointments can be made by calling the Centre for Human Potential on 07 3211 1117 or visiting the web site at, or by asking for a referral from one of the affiliated organisations. Appointments will be scheduled at one of the providing locations: 

  • Open Doors at 5 Green Square Close, Fortitude Valley for young people 12-24. 
  • QuAC at 55 Helen Street , Teneriffe for adults  or 
  • Centre for Human Potential Level 8 at 288 Edward street in the Brisbane CBD

 The Trial will provide a warm and caring experience for persons with thoughts of suicide, who have previously made a suicide attempt, or are bereaved by suicide and in need of psychological / case management support.

Contact information
To receive further information or enquiry about an appointment contact Centre for Human Potential on 07 3211 1117 or visit to make an appointment.