Report aged care reform issues 

Brisbane North PHN regularly provides feedback to the Australian Government Department of Health regarding My Aged Care and the implementation of aged care reforms. The PHN welcomes information on your experience with the system to include with this feedback.  

Service providers and allied health professionals who wish to provide feedback to the PHN can forward their comments to the following email address

Please remember to include the client’s AC number for information relating to a specific client case so that there are evidenced examples.   

Metro North Hospital and Health Service staff have an internal email address to log questions and issues. Urgent issues are to be discussed with a line manager first and then logged to the email address.

Please note that the Brisbane North PHN does not deal with aged care complaints or issues relating to service providers or service quality. To report such concerns or to make a complaint, please contact the Aged Care Complaints Commissioner.

Brisbane North Allied Health Collaborative

The Brisbane North Allied Health Collaborative is a group of allied health professionals from local private practice, non-government organisations, private hospitals and the Metro North Hospital and Health Service.

The group is working together with Brisbane North PHN to develop a collaborative model that will provide peer development support, and improve communication and partnerships between primary and secondary healthcare providers and allied health professionals.

The main goals of the collaborative are to:

  • identify relevant local needs and issues in allied health
  • improve collaboration and partnerships for allied health professionals and organisations
  • provide strategic direction and leadership to allied health professionals and organisations
  • improve professional practice and knowledge
  • provide better access to allied health services and coordinated care for consumers.

For more information about the Collaborative, please Contact Us.