Surveys reveal high praise for GOAS project
Feedback from consumers and service providers who have used the Geriatric Outreach Assessment Service (GOAS) has been overwhelmingly positive, according to the six-month project review.
The GOAS provides a specialised geriatric outreach service to acutely unwell older persons residing in a Residential Aged Care Facility (RACF) within The Prince Charles Hospital catchment.
Some of the services provided by GOAS include reviewing residents following hospital discharges, management of acute conditions (e.g. pneumonia), exacerbation of chronic cardiac failure, acute management of behaviour disorders in residents with dementia, falls, end of life care and clinical support and education for RACF staff.
Halfway through the 12-month GOAS project, surveys show 100 per cent of clients are extremely likely or likely to recommend the service and 94 per cent are satisfied with the quality of care.
Among GP survey responses, 94 per cent of GPs would highly recommend the GOAS to both their patients and colleagues, with the same proportion indicating a high level of support for the service to continue and expand across the North Brisbane and Moreton Bay region.
Dr Maria Boulton from Family Doctors Plus said the practice cared for over 200 aged care residents at John Wesley Gardens, Geebung, and the GOAS had proved invaluable in the provision of quality care.
“The residents and their families are very grateful to have doctors and nurses come to them and provide specialised aged care services rather than go to the hospital Emergency Department and outpatients,” Dr Boulton said.
It was a similar story with RACF staff, with 97 per cent of survey responses stating the GOAS training and education had increased their knowledge and improved their confidence in managing residents. By the end of November 2017, the GOAS had provided 401 episodes of care to residents, an average of 3.2 residents per day.
The GOAS also delivered 115 training sessions on clinical pathways to 922 participants at 20 RACFs in the first 6 months. To contact the GOAS team, call 07 3139 6896, Monday to Friday, from 7.30 am to 4.00 pm.
Service providers can comment on the GOAS project by completing the online survey available at https://goo.gl/ YZcBMd.
For more information about the GOAS project and surveys, please email the PHN’s Aged Care Project Lead Mai Eames at firstname.lastname@example.org or via the GOAS project page on the PHN website: www.brisbanenorthphn.org.au/page/health-professionals/community-care/geriatric-outreach-assessment-service/.
In this section
- Latest News
- $23.5m to continue vital mental health reform
- Applications close this Monday for the 2018 Commonwealth Games Medical Program
- After hours campaign provides emergency alternatives
- COPD project continues to roll out in 2018
- Expression of interest - Mental Health, Alcohol and Other Drugs Clinical Governance Reference Group
- GPs and pharmacists invited to complete My Health Record awareness survey
- GPs can access a Statement of Choices from the Health Provider Portal
- New Health Provider Portal gives GPs access to patient records
- On-call medical support for aged care facilities
- Palliative care resources launched for GPs in North Brisbane and Moreton Bay
- Parenting program aims to outshine postnatal depression and anxiety
- Peaks take a stand on marriage equality
- Primary health budget measures welcomed
- Public Consultation: Infant Pneumococcal Vaccination Schedule Recommendations
- Review of health priorities
- Screening tests for patients of Gap Free Smile dental practice, Carina
- Brisbane River contamination event
- Brisbane North PHN farewells Board Chair
- Measles alert for Brisbane and Gold Coast areas
- Jeff Cheverton Memorial Scholarship 2018
- Doctor Dad joins Medical Mums immunisation campaign
- Dr Anita Green re-elected for another term as Board Chair
- Health Alliance to bridge primary care and hospital gap
- Metro North Health Forum: Talking 'bout a revolution, or evolution
- Inaugural GP breakfast – great success
- New five year healthcare plan for older people
- NewAccess launched by beyondblue
- Home exercise cuts healthcare need among elderly
- Funding boost for local drug treatment services
- Community control remains key to closing the gap
- New Chief Executive for Metro North HHS
- GPs flock to the PHN's first NDIS event
- Surveys reveal high praise for GOAS project
- Health Alerts
- Media Releases
- Metro North Health Forum