Brisbane MIND

The primary focus of Brisbane MIND services within a stepped care approach to mental health services is people with mild to moderate mental illness who are not clinically suited to low intensity mental health services and who are underserviced through other arrangements, particularly Better Access services.  When an individual is diagnosed with a severe mental illness, Brisbane MIND is only suitable if they are also assessed as likely to benefit from short-term intervention.

Following a comprehensive needs analysis, Brisbane North PHN has identified the following priority groups:

  • Aboriginal and Torres Strait Islander people
  • people who are experiencing or are at risk of homelessness
  • people from culturally and linguistically diverse backgrounds
  • people at risk of suicide
  • people who have experienced trauma and abuse.
  • people who have had contact with the criminal justice system
  • people who reside in the Morton Bay North region
  • lesbian, gay, bisexual, transgender or intersex people (LGBTI)

Changes to Brisbane MIND and Brisbane MIND4KiDS referrals February – June 2018

Over the past year, Brisbane North PHN has seen a significant increase in demand for these services, with more GPs referring, more individuals being referred and those individuals each accessing a higher number of sessions.  Brisbane MIND has a fixed budget and due to the increase in demand this financial year, we have had to make the following temporary program adjustments.
Effective immediately and until 30 June 2018:

  • Brisbane MIND can only receive suicide prevention referrals for people living in the Moreton Bay local government region who meet the full eligibility criteria for the Brisbane Mind Program The number of referrals available will be capped at two (2) per GP. (calculated from 1st January 2018)
  • No further general Brisbane MIND referrals will be available across the PHN region during this period.
  • The number of referrals available for Brisbane MIND4KiDS will be capped at one (1) per GP across the PHN region. (calculated from 1st January 2018)
  • All clients currently receiving a Brisbane MIND or Brisbane MIND4KiDS service will continue to do so, up to a maximum limit of 12 sessions for general referrals and unlimited within two (2) months for suicide referrals.

The Brisbane MIND budget has not been reduced and sessions and payments to providers have not been reduced.  However due to demand, we are already close to the total number of sessions available in the budget and need to restrict new referrals for the remainder of the financial year.


The following eligibility and exclusion criteria apply to the Brisbane MIND Suicide Prevention Program:

Eligibility criteria

  • the person cannot be seen under other arrangements, particularly Better Access
  • the person has a current Mental Health Treatment Plan
  • the person must hold a current healthcare card or pension card
  • the person is at moderate risk of suicide and is suitable to be managed in a primary care setting
  • the person lives in the Moreton Bay local government region and their GP works in the Moreton Bay local government region
  • the person will benefit from structured, short-term psychological therapy
  • the person is aged 12 years and older.

Exclusion criteria

  • the person is at acute or immediate risk of suicide or self-harm – please contact emergency services or local hospital
  • the person has persistent or recurrent thoughts of self-harm for months or years.

Number of sessions (from date of referral)

  • Unlimited sessions within two (2) months for suicide prevention referrals. The referral will be valid for a period of two (2) months.

Brisbane MIND Referral Templates

Brisbane MIND referral templates can be downloaded below.

Importing instructions for medical software (PDF - 612 KB)

Brisbane MIND referral - MD  |  Best Practice  | Print and Write PDF

Other services

If you have patients that need to access psychological therapies, please consider the following alternatives:

Better Access – this is the MBS-funded, universal access scheme for psychological therapies.  Some psychologists, psychiatrists and other providers may offer bulk-billed services or reduced gap fees for people in financial hardship. Providers in your area can be found at the National Health Services Directory

NewAccess - NewAccess is a program developed by beyondblue that provides free and confidential support to people with mild to moderate symptoms of anxiety or depression, to help them tackle day-to-day pressures. A NewAccess coach, specially trained and experienced, supports people in setting practical goals that help get them back on track.  The program includes six free sessions with a NewAccess coach via phone or face-to-face. NewAccess is delivered in this region by Mental Illness Fellowship Qld (MIFQ) via self or professional referral at 07 3358 4424 or

headspace - mental health services for 12-25 year olds including one-to-one counselling, supportive family psycho-education and support groups.  Centres in Caboolture, Nundah, Redcliffe and Taringa see for contact details.  Online counselling also available at

Suicide Call Back Service - nationwide service that provides 24/7 telephone, video and online professional counselling to people who are affected by suicide. They can provide up to six free telephone counselling sessions with the same counsellor scheduled at times to best suit the patient’s needs. Call 1300 659 467 or visit

1300 MH Call (1300 64 22 55) FREE - 24-hour specialist mental healthcare, a point of contact for Metro North Mental Health, providing support, information.

Other mental health services in the region can be found at and a range of online and e-mental health services are available through

Brisbane MIND Directory

The Brisbane North PHN has created a Listing of Brisbane MIND Providers (updated March 2018) to assist with locating providers in North Brisbane and Moreton Bay. 

For information on Brisbane MIND providers, please contact the Brisbane MIND team on 07 3630 7339.

Brisbane MIND Resources - Providers

Service provider guidelines

Please contact the Brisbane MIND team for the latest version of the Brisbane MIND service provider guidelines.

Session Data Upload

The link to the session data upload form has been disabled and is no longer available.  A new process for obtaining the session data information is now available in the new Redicase data system.

Provider Forms

All forms to be used for Brisbane MIND can be accessed below.  Please note when you access these word documents they will appear at the bottom of your screen as a downloaded document.

Leave of Absence Notification
Contractor Representatives are responsible for advising Brisbane MIND if there is a change in provider availability. When a provider is away for more than two weeks, please complete and submit FORM 4 – Notification of Approved Clinician Leave of Absence.

Clinician Withdrawing from Program
When a clinician is withdrawing from the Brisbane MIND/MIND4KiDS program, please complete and submit FORM 5a – Brisbane MIND/MIND5KiDS: Clinician Withdrawing from Program.

New Clinician Form
When a new clinician is to be registered as a Brisbane MIND/MIND4KiDS provider, please complete and submit FORM 5b – Brisbane MIND/MIND5KiDS: New Approved Clinician Form. Please note that as the current Brisbane MIND provider network is at capacity, we are only accepting registrations for new clinicians if they are replacing a clinician leaving an organisation.

Incident Report Form
Brisbane North PHN require formal notification of any complaint or incident involving a Brisbane MIND client. Contractor Representatives are to advise Brisbane MIND at the earliest opportunity using FORM 6 - Incident Report.

Please email completed forms to  

Contact the Brisbane MIND Team at Brisbane North PHN

Phone: 07 3630 7339
Fax: 07 3630 7839